Corporate Governance
Organisational Structure
The organisation is structured to gather expert knowledge and skills in the key areas of our work.
We have a network of offices overseas to be close to our markets and gather the best information and form the strongest possible networks into the companies we target.
Our headquarters offices are structured on the basis of having the sectoral expertise and the business management skills to support companies as they locate here.
We have a network of regional offices around the country so that we are close to communities and know their needs and strengths very well.
If you would like to locate an office visit our IDA Worldwide section
For more details of the internal structure of IDA Ireland please refer to the Freedom of Information section below.
Complaints Form
If you wish to contact the IDA for information or feedback purposes, please use the Contact Us page.
IDA Customer Charter.pdf (266kb)
IDA Complaints 2011.doc (233kb)
Customer Complaints
If you have any complaints you wish to make please e-mail them here
Complaints Form
Code of Conduct
IDA Ireland Code of Business Conduct for Board Members. The Code sets out in written form the agreed standards of principle and practice which inform the conduct of members of the IDA Board in performing their duties as Board members. (49kb)
Board Members 2012
Liam O’Mahony
Chairman, IDA Ireland
Chairman, Smurfit Kappa plc
Director, PM Group
Former Group Chief Executive of CRH plc
Lionel Alexander
Vice President and Managing Director, Global Printhead Operations ISB/IPG,
Hewlett Packard (Manufacturing) Ltd.
Loretta Brennan Glucksman
Chairman, American Ireland Fund
Chairman, Glucksman Ireland House, New York University
Mary Campbell
Managing Director, Global Head Cash & Trade Operations, GTO Global Business Services, Deutsche Bank AG
Paul Duffy
Vice President, External Supply, Pfizer Ireland Pharmaceuticals
Alan W. Gray
Chairman, London Economics
Managing Partner, Indecon International Economic Consultants
Director, Tedcastle Holdings
Henry McGarvey
Vice President and Managing Director, Pramerica Systems Ireland Ltd.
Heather Ann McSharry
Chairman, Trustee Board for the Bank of Ireland Pension Fund
Director, Institute of Directors
Barry O’Leary
Chief Executive Officer, IDA Ireland
Board Member, Forfás
Gerard O’Mahoney
Senior Partner, Deloitte
Martin Shanagher
Assistant Secretary, Innovation and Investment Division, Department of Jobs, Enterprise and Innovation
Vacancy
Public Sector Information
IDA Ireland complies with the regulations on the Re-use of Public Sector Information and we encourage the re-use of the information that we produce. The regulations are available at www.psi.gov.ie.
The information on this website is the copyright of IDA Ireland unless otherwise stated.
Information and documents obtained from this website may be reproduced and/or re-used subject to the latest PSI licence available at www.psi.gov.ie.
For a list of the information maintained by IDA Ireland please refer to
Freedom of Information Manual - Sections 15 & 16 - PDF (320kb)
Gaeilge
RÁITEAS MISIN
“Buafaimid d’Éirinn, dá muintir agus dá réigiún an chuid is fearr den nuálaíocht agus den infheistíocht idirnáisiúnta ionas go leanfar de chlaochlú na hÉireann ina sochaí cheannasach dhomhanda atá
saibhir i dtaca le cruthaitheacht, foghlaim agus leas pearsanta agus sóisialta.
Oibreoimid i gcomhpháirtíocht le heagraíochtaí eile chun an chuid is fearr de chumais agus de thallanna na hÉireann a fheabhsú agus chun iad a chur in oiriúint don chuid is fearr den infheistíocht
dhomhanda. A mhéid a bhaineann le gach dream lena n-oibrímid nó lena ndéanaimid teagmháil, comhlíonfaimid ár misin go macánta, go foirfe, ó thaobh gairmiúlachta de, agus go gníomhaíoch.”
IDA Annual Report 2010- Irish language Version, Tuairisc Bhliantúil IDA - as Gaeilge PDF
IDA Annual Report 2009- Irish language Version, Tuairisc Bhliantúil IDA - as Gaeilge PDF
IDA Annual Report 2008- Irish language Version, Tuairisc Bhliantúil IDA - as Gaeilge PDF 2663kb)
IDA Annual Report 2007- Irish language Version, Tuairisc Bhliantúil IDA - as Gaeilge PDF (6937kb)
IDA Annual Report 2006 - Irish language Version, Tuairisc Bhliantúil IDA - as Gaeilge PDF (2178kb)
IDA Annual Report 2005 - Irish language Version, Tuairisc Bhliantúil IDA - as Gaeilge PDF (1906kb)
IDA Annual Report 2004 - Irish language Version, Tuairisc Bhliantúil IDA - as Gaeilge PDF (1158kb)
Access to Information on the Environment
The European Communities (Access to Information on the Environment) Regulations 2007 (S.I. 133 of 2007), give legal rights to those seeking Access to Information on the Environment from public authorities. Subject to certain exceptions, information relating to the environment held by, or for, a public authority must be made available on request to any person. IDA is fully committed to upholding its obligations under the these Regulations.
Further Information - Access to Information on the Environment - DOC
Data Protection Policy
Prompt Payment Policy
IDA Ireland is committed to making every effort to pay its suppliers promptly. In this regard suppliers can help by ensuring that
- correct invoices are sent directly to Accounts Payable
- invoices quote a valid IDA Ireland Purchase Order Number
- accurate bank account details are provided
- ensure that their Tax Clearance status with the Irish Revenue Commissioners is up to date.
(In the case of all public sector contracts of a value of €10,000 (inclusive of VAT) or more within any 12-month period, the contractor (and agent or sub-contractor as appropriate) will be required to produce either a valid tax clearance certificate or a C2 certificate. This is a mandatory requirement. Full details on tax clearance procedures may be found on the Revenue Commissioners website).
Prompt Payment of Accounts Legislation
Payment of invoices by IDA Ireland is governed by the Prompt Payment of Accounts Act, 1997 as amended by the European Communities (Late Payment in Commercial Transactions) Regulations 2002. The legislation provides for the payment of interest on valid invoices which are unpaid after 30 days from the date of receipt. IDA Ireland considers an invoice received only when it is received by Accounts Payable, Finance, quoting a valid IDA Ireland Purchase Order number. Interest is calculated in respect of the period starting on the date after the due date and ending on the date when payment is made.
Payment of interest cannot be waived by the supplier and must be included with the amount payable for the goods or services without demand for its payment being made by the supplier.
From the 1st July 2010, the late payment interest rate is 8% per annum (that is based on the ECB rate of 1% plus the margin of 7%). That rate equates to a daily rate of 0.022%. Penalty interest due for late payments should be calculated on a daily basis. The ECB rate can be checked on the Central Bank and Financial Services Authority of Ireland website or on the European Central Bank website.
Invoice Queries
IDA Ireland has ten working days to advise suppliers in writing of any queries and/or defects with the invoice that prevent payment being made. Following acceptance by IDA Ireland of the corrected invoice, IDA Ireland will endeavor to issue payment within 15 days.
The legislation does not oblige payment to be made to a supplier who has failed or refused to comply with a request to produce a tax clearance certificate and it expressly extends the statutory time limit for payment where there are delays in furnishing a tax clearance certificate. Also the Act does not affect the deduction of withholding tax from any payment to a supplier.
New 15-Day Payment Requirement, July 2011
The Government extended the non-statutory requirement applicable to Central Government Departments to all public bodies from July 2011, to reduce the payment period by Public Bodies to their suppliers from 30 to 15 days. Every effort, consistent with proper financial procedures, is being made to ensure that all suppliers are paid within this timeframe.
Croke Park Agreement - IDA's Implementation Plan and Progress Report